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Service & More

Free WiFi

We offer free wifi connection to all our guests.


You can use your room until 12pm on the day of departure. If you require a late check-out, please let us know.


Parking lots are available free of charge in front and at the back of our hotel and are not subject to reservations.


Supermarkets, pharmacies, florists, opticians, post, laundry and many more facilities are available in the center of Poppenbuettel within walking distance from the hotel.


Our lavish breakfast buffet is available for EUR 14,50 per person. Lactose and gluten-free products are available on advanced notification.


Walking distance to the beautiful Alstertal or the close-by shopping mall “Alstertal-Einkaufszentrum” as well as direct connections to the public transportation of Hamburg and short distance to the international airport are of convenience.


Our restaurant MAZZA is open for you Monday to Saturday as from 5pm, as well as Friday 12-3pm.


We offer laundry service for a charge. Iron and ironing boards are available on demand.


The railway system of hamburg will bring you to the city center (central station/Jungfernstieg) within just 30 minutes.


Discover the area with our free bicycle rental.


The reception is at your service daily from 6:30am until 11pm.


Please let us know if you require anything from ironing boards and kettles to babybeds and many more.


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Did you Know that...

… Hamburg has more bridges than Venice and Amsterdam together? That connects! Just like our warm service at the perhaps best hotel in Hamburg.